Our Strategic Partners are stepping up to help credit unions during the COVID-19 crisis.
Eltropy: Text Messaging for Credit Unions and Their Members
Eltropy provides a secure and TCPA-compliant way for credit unions to engage their members through text messaging and leverage analytics to grow revenue. Credit unions use Eltropy’s technology to engage members, send product offers and emergency info, resolve member issues, cross-sell/up-sell financial products, aid in the loan process, and collect debts via text messages. Eltropy’s AI-based technology has enabled credit unions to see a 500% improvement in member engagement with an ROI of 10x. Click here for more information.
Illuma Labs Illuma Shield: Call Center Solution for Member Authentication using Voice Recognition
Illuma Labs Illuma Shield program is a real-time voice authentication and fraud prevention platform for credit union call centers. Replacing traditional and intrusive authentication processes like Knowledge Based Authentication, Illuma Shield passively analyzes the members’ voices over natural conversation and results in higher authentication accuracy in a fraction of the time. Click here for more information.
Kasasa Loan: The only loan with a “take back” feature
The Kasasa Loan® is the only auto and personal loan that lets borrowers pay ahead to reduce debt, and access those extra funds if they need them (we call it a Take-Back®). This feature is part of a mobile app that lets borrowers see the impact of changes immediately, so they always feel in control. Click here for more information.
National Creditors Connection, Inc. (NCCI): Collections/Member Outreach
National Creditors Connection, Inc (NCCI) provides Risk Resolution Outsourcing (RRO) solutions. We combine state-of-the-art, advance technology and detailed reporting utilizing customizable data points. As a leader in field contact services since 1992, our nationwide group of professional field representatives attempt to speak directly with Members and motivate them to contact the credit union. Click here for more information.
POPi/o: Member Access to Branch Services via Video
POPi/o combines face-to-face video chat with real-time collaboration enabling highly engaging branch-like experiences on member’s mobile devices. Imagine having your branch in the palm of your member’s hand… that’s POPi/o Video Banking.Click here for more information.