2021 marks LCUL's 9th year presenting an enhanced version of CUNA's Certified Financial Counseling program (FiCEP) to help professionals earn their Certified Credit Union Financial Counselor Designation (CCUFC). We took the CUNA FiCEP textbook and added enhanced elements to help participants easily grasp concepts through relevant examples, multiple engaging learning concepts and takeaway tools. The program has just been updated and been made more concise than ever before!

    The 2021 Enhanced FiCEP curriculum includes:
    • 1 printed textbook divided into 33 chapters to be read at the student’s pace prior to webinar viewing
    • 8 tutorial webinars to recap and highlight important points of multiple chapters as grouped in the viewing schedule
    • 8 fill-in-the-blank study guides with answer keys to accompany each webinar
    • 1 pre-recorded exam prep video
    • 1 instructor led training day to include instruction recap, role playing, mind mapping program implementation, idea sharing & best practices
    • Take-away tool kit including budget spreadsheets, spending plans, action plans, tracking methods and more
    • 1 League proctored online certification test consisting of 100 questions

    This course is semi self-paced. We provide the suggested schedule below to keep you on track to complete your final exam and participate in the training day with the entire class of graduates. Some weeks your reading and viewing will be shorter than others but the average is 30 pages a week with webinar length averaging 45 minutes.

    • Week of February 15: Complete Chapters 1 – 4 / View Webinar 1
    • Week of February 22: Complete Chapters 5 – 9 / View Webinar 2
    • Week of March 1: Complete Chapters 10 – 14 / View Webinar 3
    • Week of March 8: Complete Chapters 15 – 20 / View Webinar 4

    We suggest giving yourself a break the week of March 15 or use that time to catch up if needed.

    • Week of March 22: Complete Chapters 21 – 25 / View Webinar 5
    • Week of March 29: Complete Chapters 26 – 28 / View Webinar 6
    • Week of April 5: Complete Chapters 29 - 30 / View Webinar 7
    • Week of April 12: Complete Chapters 30 – 33 / View Webinar 8

    April 27* – Instructor led exam prep & exam administration 12:30 pm – 3:30 pm (location TBA)

    April 28* – Instructor led Training Day from 9:00 am - 4:00 pm (location TBA)

    *Note - April dates are best case scenarios and planned to be in-person or hybrid events. If COVID restrictions prevent our plans, new details for virtual scenarios will be communicated timely.

    All testing is done online so that students receive their grades instantly and privately. Students must have access to a device with wireless internet connectivity capabilities. Make up dates for virtual testing will be announced for anyone who misses the exam date. All exams will be completed by May 14.

    $895 per person – Please note we will be using the 5th edition of the textbook which has been completely overhauled from past editions. Previous editions will be incompatible with the 5th edition exam.

    Registration closes January 15, 2021 to ensure timely arrival of books

    Anyone desiring to become one should have the opportunity to do so, buy we especially recommend this program for Lending Staff, Collections Staff, Branch Managers, Trainers and Educators.

    Over 500 Louisiana Credit Union Professionals have already completed the program and earned their Credit Union Certified Financial Counselor (CCUFC) Designation to help members achieve financial health. Register now to join their ranks!

    Class of 2020: Certified Financial Counselors from Louisiana's Enhanced FiCEP Program

Click the arrows below to hear from your peers why you should invest in FiCEP for your team!

  • "Our latest Credit Score Migration Analysis showed that over 18% of our membership has improved their credit score since their loan originated. I’m confident that this is a direct result of our staff being more confident with their skills based off the education provided through FiCEP"

    Chad Miller, Southwest Louisiana CU
  • "Since implementing the FiCEP program we now see the effects of a more informed and confident staff of lenders. By using the information learned through FiCEP, we are bringing in new members and developing a closer, more trusting relationship with the current membership. We are is seeing a very positive outcome from the program and highly recommend it to all credit unions."

    Lloyd Cockerham, Ascension CU
  • "Going through the FiCEP Program with LCUL has not only taught me how to help my members, but also how to help myself. I was able to learn things that will help my finances, and in doing that, I will be able to help my members with theirs."

    Bailey Beaugh, NAS JRB FCU
  • "Completion of the FiCEP program has provided me additional tools to help our members with their finances and for them to one day see a better outlook for their future."

    Dacia Delacerda, Jefferson Financial FCU
  • "Good credit is earned, not given. Going thru the FiCEP Program has helped me get a better understanding of how important it is to have good credit."

    Connie Robbs, NAS JRB FCU