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Member Service Representative: Lake Charles

Posted: 5/18/2020

Published: May 18, 2020

Pelican State Credit Union is looking for an enthusiastic, member service champion to join our team in our Lake Charles Branch located at 2231 Oak Park Blvd., Lake Charles, LA 70601. This Full-Time Member Service Representative (MSR, for short) will be the face of Pelican and should exemplify the culture that has earned us the honor of being named one of the Best Places to Work in Baton Rouge for five years in a row! A positive attitude and a heart for service are imperative for joining our team! We rely on our MSRs to truly go above and beyond conventional member service and assist our members with their financial needs including, but not limited to, receiving all loan applications and processing independently through to closing, maintaining up-to-date knowledge of IRAs, and reviewing member accounts and/or consumer reports and utilizing that information to promote and cross-sell Pelican’s products in a way that is beneficial to our members. 

Our ideal candidate has a positive, can-do attitude, is a self-starter and problem-solver with strong member service skills and has a background in financial institutions to include teller and lending functions. Additionally, the candidate should be comfortable in a sales environment and be able to meet monthly sales goals. All candidates who wish to be considered must have a high school diploma or equivalent and 6-12 months of similar or related experience. Additionally, computer skills are a must. Candidates must also be available to work Monday – Friday from 8:30 am to 5:00 pm. Prior financial institution experience and/or teller experience is not required but is a plus! Do you have what it takes? If you believe you have the personality, drive, and attitude to join our award-winning team, we want to talk to you! Click here to apply!

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