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Member Service Representative: New Orleans

Posted: 4/15/2019

Published: Apr 15, 2019

Jefferson Financial FCU is seeking a Member Service Representative for the New Orleans location. This position is responsible for opening accounts, performing account maintenance, processing transactions, and answering questions concerning products and services offered by the credit union. Duties/Responsibilities 

  • Greet members and visitors in a courteous and professional manner. 
  • Provide prompt, efficient and accurate service in the processing of transactions. 
  • Perform basic teller transactions when called upon to do so. 
  • Open new accounts, cross-sell products and services, explain options and prepare all necessary paperwork. 
  • Assist members with payroll deductions and direct deposits. 
  • Assist members in resolving account disputes by researching necessary reports, statements and check copies. 
  • Assist collection department in recovery efforts. 
  • Assist in the maintenance of the security and safety of the branch office. 
  • Provide service and assistance to members on budget counseling, consolidations, loan extensions, payment methods and other areas relating to members’ financial needs. 

The hours are from 7:45a - 4:15p.

Qualified applicants must have a high school diploma and experience working in the financial industry. Interested parties may fax their resumes to the HR Department at 504-867-2412 or submit via email to Employment@jeffersonfinancial.org (please reference the position in the subject line). JFFCU is an Equal Opportunity Employer offering a benefits package which includes health, dental, vision & life insurance, profit sharing, and 401(k).